Short Term Boarding Terms & Conditions

Less Than One Month

No boarding placement can be guaranteed unless a 50% deposit has been received.
The purpose of a deposit is to secure a boarding booking for you and is deducted from the final amount from your pre-arranged full booking stay.
If a deposit has been received and you cancel your booking if we are unable to sell the booking for the equivalent or greater term you will forfeit your deposit.
If a boarding booking has been cancelled or amended without at least 10 days’ notice given to us from the start day of the booking you may be liable for the total cost of the boarding booking.
By law, all pets that visit us need to be fully vaccinated against Rabies and to be micro-chipped upon arrival. Residents in the Andalusian Community are required to have all cats and dogs be fully vaccinated EVERY 12 MONTHS. Up to date vaccination cards or passports to reflect this must be produced and left with us for the duration of their stay.
An up-to-date copy of the owner’s identification must be presented on check in (NIE, Passport or Driving license).
Boarding fees need to either be pre-paid or part paid when checking in but MUST be paid for in full upon collection.
No pet will be released unless paid for in full.
Clients’ pets that vandalise our property may be liable for a repair bill.
Clients are liable for any vets bills that are required during their pets stay with us.
If you cut short your pre-arranged booking and collect your pet early you will be liable for all the cancelled booking.
Not returning for a pet after an agreed booking or an appropriate amount of time will be classed as abandonment. We reserve the right to re home the animal(s) with no notice given and will inform the appropriate authorities in both the UK (if applicable) and Spain as well as the RSPCA (if applicable) as this action is against the Law in both countries. This could also result in a prosecution.
Please ensure you do not leave sentimental pet toys bedding etc. with your pet in case of destruction or loss.
We are unable to cater for bitches that come on heat during their stay with us as we feel it is unfair to the other animals that are staying with us as it causes upset. The owners should make prior arrangements with their vets to cater for this.
Viewings are always welcome at Eurodog kennels & Cattery but if no notice is given and we are busy with the animals you will have to accept there may be a delay in showing you our facilities.
Boarding your pet with us means that you agree to these Terms and Conditions displayed here, on our website and at our premises. Please ask for a copy of these Terms & Conditions when you board your pet with us.
We reserve the right to alter or amend our Terms & Conditions without prior notice.
We reserve the right to refuse admission.

Long Term Boarding Terms & Conditions

For One Month or More

As Short terms & Conditions but with the following amendments.
One month's deposit payable in advance.
One month's boarding fees payable in advance.
One month to cover any unexpected bills we may have to pay on your behalf whilst you are away. For example, vet bills, medical treatments, or emergency requirements etc. If there are no unforeseen costs the amount will be deducted from your final bill.
We reserve the right to offer you the facility to pay monthly by bank transfer in the UK or in Spain. However, defaulting on one month's payments will result in you forfeiting your deposit. Defaulting on three month's payments will result in you forfeiting all monies held by us on your behalf, this will be classed as abandonment, and we reserve the right to rehome the animal(s) with no notice given and will inform the appropriate authorities in both the UK (if applicable) and Spain as well as the RSPCA (if applicable) as this action is against the Law in both countries. This could also result in a prosecution.
We reserve the right to alter or amend our Terms & Conditions without prior notice.
We reserve the right to refuse admission

Vehicle Storage

Terms & Conditions

By agreeing to leaving your vehicle with us you agree to our terms & conditions.
All prices quoted and agreed are subject to payment in advance, if payment is not received in advance, then the amount due will be revert back to the normal monthly amount for that type of vehicle. All prior discounts will be null and void, and a 20% administration charge will also be applicable.
No cash refunds are given.
In exceptional circumstances where a refund may be due only a parking credit will be given.
Parking credit is non-transferable and cannot be sold to a third party to use.
All vehicle storage must be paid for in full before the vehicle leaves our premises.
No access will be given to accounts in arrears.
Payment can only be accepted by cash or bank transfer.
Clients may visit/collect/deliver their vehicles within normal working hours, all other times by prior arrangement.
All vehicles stored are stored at owners’ risk, this premises carries no insurance of any kind.
Not returning/collecting a vehicle, or to stop paying storage fees will be classed as abandonment and after an appropriate amount of time we reserve the right to dispose of your vehicle by whatever means necessary with no notice given.
We cannot be held liable for any costs incurred due to the late delivery or collection of vehicles.
The client/owner is responsible for any damage incurred whilst delivering or collecting a vehicle.
All vehicles need to be in a roadworthy condition and be insured by the owner, if this is not the case and any costs incurred will be passed on to the client/owner.
We cannot be held liable for any costs incurred due to the late delivery or collection of vehicles.
The client/owner is responsible for any damage incurred whilst delivering or collecting a vehicle.
We reserve the right to alter or amend our Terms & Conditions without prior notice.
We reserve the right to refuse admission.